Shipping & Returns
Returns Policy
You may return most new, unopened items (unless if it a SALE item) within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 1 week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
There is no minimum order amount for home delivery.
Delivery Rate:
$10 for orders less than $20.
$5 for orders between $20.01 and $40.
FREE DELIVERY for orders over $40.
Working days do not include Saturday, Sunday & Public Holidays.
We deliver island-wide in Singapore, except for certain restricted government and military zones. If you have any questions regarding delivery zones, please email us.
Please indicate your preference of delivery day and timing during checkout in the order comments section. We will do our best to meet them. If we are unable to, please understand that in order to keep delivery costs down we will always plan our delivery routes for efficiency.
Self-Collection
Pickup option is now available at our warehouse. You will be notified via email when your order is ready for pickup.
Address: 6 Tagore Drive, #02-16 Tagore Building, Singapore 787623
Collection Hours: Weekdays 10AM - 6PM